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In the rapidly evolving hospitality industry, innovation is no longer a luxury — it’s a necessity. More and more restaurants, fast-food chains, and hospitality businesses are discovering the power of self-service kiosks to transform their operations. But not all kiosks are created equal. The Onesix Kiosk stands out as a leading solution specifically designed for the challenges modern hospitality entrepreneurs face. In this article, you’ll discover five compelling reasons why the Onesix Kiosk is the smart choice for your business.
The most compelling reason to choose a Onesix Kiosk is its demonstrable impact on your revenue. While many competitors make vague promises, Onesix speaks the language of concrete results: a revenue increase of at least 20%, proven by millions of processed orders.
How is this revenue increase achieved?
The power of the Onesix Kiosk lies in its intelligent upselling technology. Research shows that customers spend an average of 14 to 30% more at self-service kiosks than with traditional order-taking. This is because:
Strategic suggestions work: The Onesix Kiosk displays suggestions for additional products at just the right moment. Does a customer order a burger? The option for fries, a drink, or a larger portion automatically appears. This smart cross-selling and upselling is applied consistently with every order, while human staff sometimes forget during busy moments.
No social pressure: Customers feel freer to add extras when they don’t feel like they’re making a staff member wait. They take the time to explore the full menu and decide at their own pace, which often leads to higher spending.
Visual appeal: High-quality product photos and attractive presentations make products irresistible. A great image of a dessert or a special offer can tempt customers into purchases they wouldn’t otherwise consider.
Renowned brands like Subway and Bakker Bart rely on Onesix and see these results reflected in their locations. Data shows that the average order value is consistently higher with kiosk orders, directly contributing to monthly revenue.
More revenue, less effort
The revenue increase doesn’t come from working harder, but from working smarter. The Onesix Kiosk ensures that every customer is optimally served, even during peak hours when your staff is busy. This way, you achieve higher sales figures with less stress and more efficient use of your team.
Long queues are the enemy of every hospitality business. They frustrate customers, lead to lost sales, and create a negative first impression. One of the key benefits of the Onesix Kiosk is the dramatic improvement in flow during busy periods.
Why queues disappear with Onesix
Multiple order channels: While a traditional register can serve only one customer at a time, multiple customers can simultaneously use different kiosks. This significantly increases order capacity. Research shows that restaurants with effective self-service kiosks can reduce wait times by up to 40%.
Faster ordering processes: Customers who know what they want can place their order within seconds. No miscommunication, no repetition — just fast and efficient. And those who need more time to choose can do so at their leisure without holding others up.
Better capacity utilisation: By placing kiosks alongside traditional register service, you can respond flexibly to busy periods. During peak hours, customers turn to the kiosks, allowing staff to focus on more complex requests or special wishes.
The impact on customer satisfaction
Long wait times directly lower customer satisfaction. By eliminating or drastically reducing queues, you significantly improve your guests’ experience. Satisfied customers return, recommend your business to others, and leave positive reviews. That’s free marketing that further boosts your revenue.
The Onesix Kiosk gives customers control over their ordering process. They can browse at their own pace, make adjustments without feeling rushed, and review their order before paying. This autonomy is highly valued and creates a pleasant, modern experience.
One of the biggest frustrations when implementing new technology is inadequate support. You invest in a system, but when something goes wrong, you can’t get help. This is where Onesix fundamentally sets itself apart from the competition.
Unmatched customer service
Onesix provides 24/7 support via WhatsApp, phone, email, and live chat. This isn’t a paid extra — it’s included as standard.
Fast response times: Whether it’s the middle of the night or a busy Saturday afternoon, the Onesix team is always there for you. Customers describe the service as “super fast” and “always reachable,” which is confirmed by excellent Trustpilot ratings.
Proactive support: The team actively thinks along with you. They don’t just solve problems but also help with optimisations, menu settings, upselling strategies, and technical adjustments.
The proof in practice
With an impressive 4.8-star rating on Trustpilot, the results speak for themselves. Customers like Lois Vos from JM Snacks emphasise: “When you have questions or need help, they’re there for you immediately.” Ronald van Kolthoorn from Bakker Bart Ede adds: “Mitchell and his team act super fast with questions and love to think along with you.”
This consistent five-star service means you’re never stuck. Problems are resolved quickly, your staff receives support during implementation, and you benefit from expertise that helps you get the most out of your investment.
Many entrepreneurs shy away from new technology due to perceived complexity. Difficult installations, incompatibility with existing systems, and long onboarding periods are common concerns. The Onesix Kiosk completely removes these obstacles.
Plug-and-play implementation
No expensive installations: Unlike traditional POS systems, the Onesix Kiosk requires no complicated renovations or cabling. The system is up and running quickly, so you can start increasing revenue almost immediately.
Compatibility with existing systems: The Onesix Kiosk integrates seamlessly with your current POS system. Orders are synchronised in real time, inventory is automatically updated, and changes to menus or prices are applied to all kiosks with a single click.
Cross-platform flexibility: The Onesix Kiosk works not only on physical kiosks but also on mobile devices, laptops, and tablets. This allows you to flexibly adapt to your hospitality concept and even let customers order at the table.
Intuitive for everyone
Customer perspective: The interface is designed for maximum simplicity. Clear categories, large buttons, attractive visuals, and logical steps ensure that anyone can order effortlessly.
Staff perspective: Employees need barely any training. The dashboard is clear, orders come in clearly, and errors from manual entry are prevented.
Owner perspective: You get valuable real-time data insights. See which products are popular, discover trends, and optimise your menu based on concrete figures. Everything is available through a clear dashboard.
The financial side of technology investments can be daunting. Long-term contracts, high start-up costs, and uncertain ROI hold many entrepreneurs back. Onesix completely removes these concerns with a transparent pricing model.
30 Days Free Trial
Onesix offers a free 30-day trial with no obligations. This allows you to fully test the Onesix Kiosk in your own business with real customers before making a decision. You’ll see for yourself how your revenue increases and how smooth the integration is.
This trial period is not a sales tactic but a fair way to prove that the Onesix Kiosk truly works.
Cancel Monthly
Unlike competitors who lock you into multi-year contracts, Onesix can be cancelled monthly. Complete flexibility. Happy? Stay. Situation changed? Simply stop.
Transparent Pricing
No hidden costs or surprises. Onesix communicates clearly about pricing, so you know exactly what you’re paying and what you can expect in terms of returns. The Onesix Kiosk is suitable for both small businesses and larger chains, with scalable solutions for every budget.
The choice for self-service technology is strategic. With the Onesix Kiosk, you’re not just choosing a product — you’re choosing a partner that supports your growth.
More than 1,000 satisfied hospitality entrepreneurs
Onesix now works with more than a thousand hospitality entrepreneurs, from well-known names like Subway and Bakker Bart to smaller restaurants and amusement parks. They all benefit from higher revenue, fewer queues, and happier customers.
Continuous innovation
The hospitality industry changes quickly, and Onesix keeps innovating. Thanks to monthly software updates, the system becomes ever smarter and more user-friendly. This keeps your investment future-proof and growing with the industry.
Practical benefits in daily operations
The Onesix Kiosk is suitable for a wide range of hospitality businesses:
Self-service is not a trend — it’s a lasting shift in customer behaviour. Modern consumers expect speed, autonomy, and technology. By investing in a Onesix Kiosk, you position your business as innovative, efficient, and customer-focused.
The five reasons to choose a Onesix Kiosk are compelling and practical: proven revenue increase, shorter queues, 24/7 service, easy integration, and a flexible pricing model with a risk-free trial period.
The investment in a Onesix Kiosk quickly pays for itself through higher revenue, lower staff costs, and a better customer experience. More than a thousand entrepreneurs have already experienced the difference. The question isn’t whether it works, but when you’ll take the step.
With the free 30-day trial, you have nothing to lose and everything to gain. Discover for yourself why more and more hospitality entrepreneurs are choosing Onesix. Your guests deserve the ordering experience of the future — and you deserve the revenue growth that comes with it.
Want to know how Onesix products like Kiosks, QR codes, and POS systems can strengthen your hospitality business? Feel free to contact us and visit this page for a complete overview of our hospitality solutions.
Daan is Head of Marketing at Onesix. This news site provides relevant articles for people working in or interested in hospitality, retail, and amusement parks.
